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Tuesday Main Slide Deck

Wednesday Main Slide Deck

Ideathon Deck

Offsite Photos

Offsite Video

Key Takeaways (Tuesday)

2025 Strategic Initiatives

1. Cross sell: Majority of Relay’s core customers are using and paying for multiple Relay products
2. Value metrics defined, tracked, and presented to our merchants: every Relay product is measuring and communicating metrics that are valuable to the merchant customer
3. Developing new growth channels: partnerships, communities, agencies

2025 Core Values Realignment

1. Urgency & Action: Prioritize tasks, seek answers promptly, and avoid unnecessary delays.
2. Customer Focus: Drive results for customers and proactively address their needs.
3. Problem-Solving: Focus on solutions, not problems. Take initiative to solve issues proactively.